Frequently Asked Questions
Who is this pillow best suited for?
The HALO REST Cervical Pillow is ideal for anyone experiencing neck stiffness, tension headaches, poor posture, or trouble sleeping due to discomfort. It’s especially loved by side sleepers, desk workers, and anyone who needs better neck support during rest or recovery.
How long should I use it to feel results?
Most users report noticeable relief and improved comfort within just 10–15 minutes of use. For long-term benefits like better posture and deeper sleep, we recommend consistent daily use—whether it’s before bed, while reading, or during relaxation time.
What if it doesn’t work for me?
No stress—your order is backed by our Risk-Free 14-Day Money-Back Guarantee 🙌. If you’re not fully satisfied, simply contact us and we’ll make it right. Your comfort is our top priority
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
Our new HaloRest™ Cervical Pillow is designed to support neck alignment and enhance overall sleep comfort. Its ergonomic shape supports spinal alignment, reduces tension, and promotes better posture while you rest, helping you wake up refreshed, and ready to take on the day.




