Frequently Asked Questions
Is this safe to use every day?
✅ Yes! The Breath Free Calm Necklace is 100% nicotine-free, smoke-free, and vapor-free. It simply provides clean airflow through aromatic flavour cores, making it perfectly safe for daily use — even multiple times a day.
How long does a Flavour Core last?
⏳ Each Flavour Core is designed to last between 2 to 4 weeks, depending on how frequently you use it. When the aroma fades, simply replace it with a new core — no tools or refills required.
Can this really help me quit smoking or vaping?
💡 Absolutely. While it's not a medical device, it helps you manage cravings by mimicking the hand-to-mouth habit and breathing pattern of smoking. The calming, satisfying experience makes it easier to transition away from harmful nicotine products over time.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.