Frequently Asked Questions
Do They Come As 1 or 2?
✅ It’s a set of 2 pillowcases in the same size and colour.
Do they shrink or fade?
They’re easy-care; wash cold with similar colours and avoid bleach to help maintain colour.
Are they suitable for sensitive skin?
🌱The ultra-smooth surface reduces friction compared with rougher fabrics, making it gentler on skin.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.