Frequently Asked Questions
Will these sheets keep me cool at night?
✅ Absolutely. Bamboo fibres naturally regulate temperature and wick away moisture, making them perfect for hot sleepers or warm Aussie nights.
Are These Sheets Suitable For Sensitive Skin Or Allergies?
Yes. They’re hypoallergenic, antibacterial, and gentle - ideal for sensitive skin or anyone with allergies.
Do They Wrinkle Or Shrink After Washing?
Not when cared for properly. Cold wash and tumble dry low keeps them smooth and shrink-resistant. Avoid high heat for best results
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.